Is my wedding date available:
The first question to ask is if the planner is available for your date. If they are not, then there is no need to further the conversation unless you can be flexible.
What services do they offer:
The second question (If not listed on their websites) is what services they offer. Most planners offer full planning, partial planning, day of coordination, and event planning. You want to make sure your planner has a package available for your needs.
Do their packages include timelines and do they provide this to other vendors and the bridal party. This is essential for the day of your wedding as well as throughout the planning process. You want to make sure your planner is keeping everyone on track. This may include arrival times for the bridal party, guests, and vendors as well as delivery times for items and décor.
Planners spend a great amount of time developing professional relationships with other vendors. If you are referred to another vendor, there is a good chance that your planner has a good working relationship with this company. Another question to ask concerning vendors is if the planner will handle the billing process for each and what package does this fall in. For full planning, planners often are asked to fully handle all vendor payment processing. This is usually included if you have chosen to hand over your budget and vendor contracts to your planner.
Do they handle guest lists, RSVP’s, and seating charts:
Most full planning packages include guests lists, RSVP’s, and seating charts. If you chose a smaller package make sure to fully understand the planner’s role when it comes to guest lists, RSVP’s, and seating charts as this may not be a part of these packages. Often, when you choose a lesser package, you can add these as an a la cart item for an additional fee.
How do they process payments:
You will want to know how often and in what form your payments are to be handled. Once you receive your contract, make sure to understand every item before signing. Be sure to ask if there is any additional charges such as credit card fees, travel, hourly wages for assistants, and addons such as food and parking. Along with this question, be sure to ask how many assistants they will have working with them. This will be dependent on the size of your wedding.
What happens if a planner is unable to be there on your wedding day. You want to be sure that if your planner becomes ill that they are able to fill their position with a seasoned planner or a knowledgeable assistant.
Understand your planner’s workflow. Some planners will ask numerous questions all at once while others will work with a specific timeline. Planners have various ways of planning. Some will have numerous phone meetings while others will collaborate through an online software program. Be sure to find a planner that has a workflow that you are able to work with. If you are a busy person, then on online software program may be best for you. If you are not tech savvy, then phone consults may be best.
You want to ask how long they have been planning weddings as well as how many they have coordinated. If they are newer to the field, ask how many weddings they have assisted with. You want to find a planner that has experience with weddings and not just events or corporate events. You may want to also ask if they have previousley worked with your venue or vendors. If so, this is a plus. In most cases, if you haven’t chosen your venue or vendors, a planner will provide a referral list. This list usually consists of venues and vendors that they have previously worked with.
How do they handle pressure and stress for day of disasters. Are they capable of remaining calm if a disaster strikes. Can they perform a backup plan without major issues. How do they stay organized and on task. What do they do if a problem arises. You want to know that your planner can work under any circumstance and make a disaster invisible to guests.